We strongly recommend making online reservations! It allows you to complete all the required paperwork online and it will speed up your check-in! That's also the only way we can guarantee the equipment you need.
IF YOU MUST CANCEL or reschedule your activity, please do so at least 48 hours before your scheduled activity. There are no fees to reschedule, and you are entitled to 100% refund, given the request is made at least 48 hours prior to the activity. No changes are allowed, and no refunds will be issued less than 48 hours prior to the scheduled activity.
IF WE MUST CANCEL your activity due to unfavorable water conditions or severe weather, we will reschedule the activity at your convenience without any penalties, either by offering a different activity, reschedule to a different date, or to keep full credit on file to be used at your convenience in the future. If you are unable to reschedule, you can request a refund.
250lb per person for any kayak or canoe; 220lb for paddle board
We promote healthy living and healthy enjoyment of the great outdoors! Alcohol is not recommended to have an amazing time on the river, however if you must… Responsible, moderate consumption is strongly enforced. All North Carolina and Waterways laws apply and are closely monitored by local and Wildlife Law Enforcement. ABSOLUTELY NO GLASS CONTAINERS OR LIQUOR, it's one of the state laws!
You have to have at least one 18 year old individual in your party out on the water. Anyone else under 18 must have consent from a parent or legal guardian.
We offer 10% off for groups 12-23 people and 20% off for groups of 24+ people ONLY if reservation is made and paid online at least 48 hours before the trip. Contact us via phone or email to request a large group discount code that we set up just for your group. You can make as many separate online reservations as needed depending on how many people are paying. Be sure to complete waiver forms online!
Yes! We offer 10% discount for military, EMS, Fire, Police, Teachers, and Students. Use Promo Code "service" when making your online reservations. Be sure to have your military or relevant ID when checking in.
Yes, this is our hourly rental and you can come back to the starting/ending point at any time.
Yes, we do! We accept all major credit cards: Visa, MasterCard, American Express, and Discover.
There are no gators or sharks, but there are water snakes. They are mostly non-aggressive type, but we ask you to respect wildlife and keep your distance. Checking your surroundings while on water goes a long way. Any incidents with wildlife are extremely rare and generally it is a unique experience to spot any wildlife while out on the river!
Dogs are allowed but not recommended. If your furry friend has never been in a boat, you might find yourself fighting to keep your pup onboard instead of enjoying the day ;) Only dogs with prior boating experience are allowed on 10 Mile Challenge and Epic Overnight.
1 person per single kayak; 2 people in tandem kayaks; 1 person per paddle board (SUP). 2 adults and up to 2 small kids per canoe (total weight of kid(s) should not exceed 100lb). No riders in canoe on 10 Mile Challenge or Epic Overnight. Canoes have only 2 seats, kids sit on the bottom of canoe.
Canoes have plenty of storage. You can bring a cooler, backpack or other accessories. Kayaks however, have more limited storage. A smaller backpack or small cooler will fit ok, but not much more than that.
Maybe! The river is an unpredictable environment and there is always a possibility of capsizing. You must be prepared for it, dress and gear up accordingly.
Absolutely! We'll be happy to get you started on your paddling career!